Terms of Service

kutchnev (“we,” “us,” or “our”) operates from 127 Mowbray Road CB1 7SP, Cambridge CB1 2LZ, United Kingdom, and provides home and garden products to customers within the United Kingdom. By using our website or services, you agree to these Terms.

  1. Scope of Services
    We sell home and garden products exclusively to customers in the UK.
    We do not offer international shipping or services outside the UK.
  2. Account Registration (If Applicable)
    Account creation is optional. You are responsible for maintaining the confidentiality of your login details and any activity under your account.
  3. Orders & Payment
  • Order Acceptance: Orders are subject to product availability. We reserve the right to cancel orders for errors in pricing, stock, or suspicious activity.
  • Payment: All prices are in GBP. Payment is processed securely via third-party gateways (e.g., Stripe, PayPal). We do not store payment card details.
  • Processing Time: Payments are processed within 1-2 business days.
  1. Shipping & Delivery
  • UK Shipping Only: Free shipping is provided for all UK orders.
  • Delivery Window: Orders are delivered within 3-5 business days after payment processing. Delays due to courier issues are beyond our control.
  1. Returns & Refunds
    Returns are governed by our Return and Refund Policy (30-day free returns, refunds processed within 7 days).
  2. Limitation of Liability
    We are not liable for indirect, incidental, or consequential damages arising from product use or service interruptions.
    Liability is limited to the purchase price of the product(s) in question, except where prohibited by UK law.
  3. Intellectual Property
    All content on our website (logos, text, images) is owned by kutchnev and protected under UK and international copyright laws. Unauthorized use is prohibited.
  4. Termination
    We reserve the right to suspend or terminate access to our services for violations of these Terms, fraud, or misuse.
  5. Governing Law
    These Terms are governed by the laws of England and Wales. Disputes will be resolved in UK courts.
  6. Data Privacy
    Personal data is handled in accordance with our Privacy Policy. By using our services, you consent to data practices outlined therein.
  7. Updates to Terms
    We may update these Terms periodically. Continued use of our services after changes constitutes acceptance. Updates will be posted on our website.
  8. Force Majeure
    We are not liable for delays or failures due to events beyond our control (e.g., pandemics, natural disasters, strikes).
  9. Contact Us
    For inquiries or concerns regarding these Terms:
  • Email:hamormakahid@gmail.com
  • Phone: +447900228941
  • Business Address: 127 Mowbray Road CB1 7SP, Cambridge CB1 2LZ, United Kingdom
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